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thank you.... we're very proud of our hicat® products & it's fantastic to hear from customers on how much their cats are enjoying things - below are some email extracts from customers that we would like to share emma - london, uk "....we are absolutely delighted with the product. not only do our cats love it for scratching, playing and sleeping, but it is a lovely object in its own right. a number of visitors have commented on how great it looks - one even thought it was a piece of art!" kauko - helsinki, finland "....the tom4 was perfect. it was well designed and very eagerly excepted by the final users. it was very easy to see that designers have had both the knowledge about cats & the eye for beautifull things. i´m very happy to give your web address to every finnish cat owner." helen - london, uk "big thumbs up - just to say thank you for getting me sorted out with my tom on saturday. it fitted perfectly, was easy to fix, and bob & beryl love it..... I'll have to let everyone else in on them now." peter - maribor, slovenia "....hicat is an excellent product which we would recommend to every cat." nicky - sutton, uk "....they are here!!!!!, thank yo so much, i love them as do the cats! james (my husband) couldnt believe how easy it was to put up, 2 minutes and it was done and the cats were up it! i was totally surprised to find you managed to get 4 holes in, thanks so much guys i can not praise it enough! thanks again and I really hope this product takes off as well as i think it should, if I have anything to do with it it will lol." gabriele - wien, austria "....the fat tom 4 was delivered on friday in perfect condition to my flat on the second floor, there was no damage. the installation yesterday was really easy. two of my five cats immediately dashed to the top, the others thoroughly surveyed it. they all will love it in a few days. i want to thank you for the perfect support service & hope I am able to produce a video of my cats using the fat tom........" amy - aylesbury, uk "....yep, two satisfied customers! thanks again for producing such a beautiful, unique and practical cat gym! as soon as i took the plastic off, cypher was straight in through one of the holes and sharpening her claws. as soon as i got the hicat into place, she was straight up it! she remains intrigued, and i can see she is pleased to have access to another queenly vantage point! so, in short, i am thrilled! kenny - london, uk "....i think we can safely say that your scratch post has been a big hit. she's never off it and it seems to be a multipurpose scratch post, day bed and toy storage system all in one. very impressed and thanks again." emma - amsterdam, holland "....it’s fantastic, the cats love it and it looks great in the room. thank you again for your great customer service." james - london, uk "....he loves it!!!! as you can see it looks good in our hall, friends think it some sort of piece of art." pascale - saarbrücken, germany "....the fat bob has arrived! its perfect! thank you so much! the cats just captured it! thanks a lot for the great piece! it looks teriffic!." emma - lymington, uk "....cat is loving her new acquisition and we’re dead chuffed with it. definitely a talking point!" chris - banstead, uk "....just thought i would send you an e-mail to let you know i received the pole & have installed it. after everything that went on i thought i'd let you know how much my cats love the pole. they have been up and down it for the past two days and keep sleeping in the top section. thanks again you have made two little cats very happy." kathryn - london, uk "....the three cats loved it when it was lying on its side, but now they really love it! all of them shot straight up it, and they've been playing together in it (defending the perches from intruders) so if anyone asks you if it's good for multi-cat households, the answer is a resounding yes! thanks again, I am totally delighted by the hicat, and the customer service I've received!" siobhan - dublin, eire "....thank you very much again for the beautiful product and for your friendly service. pete - london, uk "....the pole and the fatbob went down a storm with the cats! bit scary watching them clamber over it but so far no accidents :)" tom & rhea - bristol, uk "....the unit has just arrived, been unwrapped and already our 2 took to the new addition like being drawn to a magnet. we are thrilled and delighted with the unit, the quality of the product is most impressive, thank you so much for your wonderful creation!!" maria & tim - bremen, germany "....we were really glad to see such quality craftmenship! very nice quality and looks way better than the german discounter crap." |